Contact
Contact Plate.Fit support
For account, billing, or product support, email our team directly. We do not use an unwired contact form.
Support email
support@plate.fit
Registered LLP address
DataBloom Technologies LLP Mumbai, India
Response time
We typically respond within 24–48 hours on business days.
What to include in your email
Write from the email address you signed up with, and tell us your condition plan and the device you use. For billing questions, include the Razorpay payment ID from your receipt so we can find your subscription quickly.
Common requests
- Refunds and cancellations: see our refund policy. You can cancel any time from Billing in the app.
- Deleting your account and data: open Profile in the app and tap Delete Account. It removes your data permanently, as required under India's DPDP Act.
- Questions about a diet chart: our charts are reviewed by Dt. Falguni Shah, Registered Dietitian. Send us the page link and we will pass it on.
- Privacy: read our privacy policy.
Please do not send urgent medical information by email. Plate.Fit does not provide emergency or diagnostic services; contact your doctor or local emergency service for urgent medical concerns.